Bicycle Power Trading > Troubleshooting

FAQs

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Q1. What do VAM, Normalized Power, IF and TSS mean and what do I do with them?

Created on: 2012/02/14; Modified on 2012/02/14; Joule

Q2. What type of micro SD card is allowed in Joule?

Created on: 2012/02/14; Modified on 2012/02/14; Joule

Q3. Why can’t I download my Joule?

Created on: 2012/02/14; Modified on 2012/02/14; Joule

Q4. Why won’t my Joule recognize my G3 hub?

Created on: 2012/02/14; Modified on 2012/02/14; Joule

Q5. How do I know what version of PowerAgent I have?

Created on: 2012/02/14; Modified on 2012/02/14; Power Agent

Q6. What is firmware, and how do I update it?

Created on: 2012/02/14; Modified on 2012/02/14; Power Agent

Q7. Why is the information on my PowerTap computer different from what I see in PowerAgent?

Created on: 2012/02/14; Modified on 2012/02/14; Power Agent

Q8. How do I make a back up copy of my rides?

Created on: 2012/02/14; Modified on 2012/02/14; Power Agent

Q9. Why can’t I create a workout from an old PowerTap file?

Created on: 2012/02/14; Modified on 2012/02/14; Power Agent

Q10. How do I move my rides from previous software to the PowerAgent 7.5?

Created on: 2012/02/14; Modified on 2012/02/14; Power Agent

Q11. When I try to download data, nothing happens, what’s wrong?

Created on: 2012/02/14; Modified on 2012/02/14; Power Agent

Q12. How do I email my rides to my coach?

Created on: 2012/02/14; Modified on 2012/02/14; Power Agent

Q13. When I open PowerAgent my screen goes grey or freezes, why?

Created on: 2012/02/14; Modified on 2012/02/14; Power Agent

Q14. Why Can’t My PowerTap Computer “Find” The PowerTap Devices (Hub, HR strap, Spd/Cd)?

Created on: 2012/02/10; Modified on 2012/02/14; Power Taps

Q15. Why does my heart rate seem inaccurate?

Created on: 2012/02/13; Modified on 2012/02/14; Power Taps

Q16. Which operating systems does the PowerAgent software support?

Created on: 2012/02/14; Modified on 2012/02/14; Power Agent

Q17. How can I get the PowerAgent software?

Created on: 2012/02/14; Modified on 2012/02/14; Power Agent

Q18. I think I need to install the special drivers; how can I do this (PC)?

Created on: 2012/02/14; Modified on 2012/02/14; Power Agent

Q19. Why do I sometimes experience periods of missed data during rides on my CycleOps PowerBeam Pro trainer?

Created on: 2012/02/13; Modified on 2012/02/13; Trainers

Q20. Why doesn't my bike fit into the trainer?

Created on: 2012/02/13; Modified on 2012/02/13; Trainers

Q21. How tight do I need to make the resistance unit against my tire?

Created on: 2012/02/13; Modified on 2012/02/13; Trainers

Q22. What's better, trainer or rollers?

Created on: 2012/02/13; Modified on 2012/02/13; Trainers

Q23. What is the difference between linear and progressive resistance?

Created on: 2012/02/13; Modified on 2012/02/13; Trainers

Q24. Pro series trainers Do you have weight limits for your trainers?

Created on: 2012/02/13; Modified on 2012/02/13; Trainers

Q25. How can I prevent the Garmin 705 from detecting multiple power meters?